Tag Archives: Mobile device

Bring Your Own Device (BYOD) – Productivity Gain or Problem in the Making?

English: A woman cuddling a pile of digital de...

Which Devices To Take To Work? (Photo credit: Wikipedia)

The incredible growth in sales of tablets and smartphones during the past few years is changing the landscape for business, leading to increased demands for knowledgeable business consultants that understand the dynamics of this rapid change and the opportunities and risks it presents. The Bring Your Own Device (BYOD) concept has also become popular over the past few years.

The latest statistics really emphasise the speed of this change:

  • Nearly 1 Billion smartphones will be shipped this year, overtaking basic mobile phones for the first time, according to IDC.
  • Tablets, such as the iPad, have already overtaken laptops – just 3 years after being introduced – with shipments of around 230 Million expected this year, pushing them 20% ahead of laptops. In fact, tablets are expected to pass sales of all PC form factors in 2015, reaching sales of around 330 Million.

Recognising the desire of employees to take advantage of the latest technology to make them more productive, companies are embracing the Bring Your Own Device (BYOD) concept , with an iPass survey carried out in December & January showing that 81% of companies accommodate personal devices in the office, and 54% of them having formalised policies for this.

This is where the need for consultants becomes apparent – nearly half of the world’s companies don’t have formal policies that address this urgent issue, and the problem becomes more apparent when we realise that the top 2 sources of frustration in IT departments relate to onboarding and supporting personal devices (thus approving the BYOD practise) in the office. This even eclipses security concerns, although these, of course, become even more of an issue with such devices.

In fact, over half (55%) of companies surveyed reported some form of security issue in the past year, mainly in connection with lost or stolen phones. When you consider that in 2011, over 70 million smartphones were stolen (we don’t yet have the data for 2012), and only 7% of these were recovered, the size of the problem really becomes apparent. Even with laptops, companies can expect to lose one in ten during their lifetime (3-4 years).

When we then consider that, according to IDC, 70% of enterprise data now resides on mobile devices and yet three out of four companies lack comprehensive policies for managing and securing their mobile devices, while nearly 60% of lost smartphones were unprotected, the enormous scale of the costs to business become clear.

So, given this, why are companies embracing the Bring Your Own Device (BYOD) concept?

Simply put, because allowing staff to choose and use their own devices increases employee satisfaction, improves productivity and reduces cost to the company. Over half of mobile workers report working more than 50 hours per week, and nearly one in five reports putting in over 60 hours each week.  The gains here are tangible, as are the cost reductions through companies not needing to invest so heavily in such devices themselves.

Companies need to take full advantage of the benefits of Bring Your Own Device (BYOD), while minimising the risks through putting comprehensive policies, systems and procedures in place that will minimise the risks and costs inherent in the loss of such mobile devices. Doing so will improve their performance, competitiveness and bottom line. Failure to do so risks them being left behind.

Note: I first posted this on the Business Connexion blog on 12 Jun.

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Apps – the next frontier

iPad is a Wi-Fi 64 GB version (another one beh...

Image via Wikipedia

One thing you can be sure about in the IT industry – change. Lots of it, fast and often in unexpected directions.

After 20 years of PCs in various forms increasingly ruling our lives, getting smaller, quicker, more capable software, and so on, suddenly there’s a change afoot that has the potential to eclipse the PC in terms of the effect on our lives.

I’m talking of course, about relatively small mobile devices and the apps that run on them.

Yes, people are buying ever-increasing quantities of tablets with new models coming out on a monthly basis. Smart-phones, of course, are the other half of the hardware equation, and rapidly becoming the dominant phone device in wealthier economies. But without a substantial body of applications – appropriately abbreviated to “apps” as they are relatively small and simple – these devices would be little more than curious ‘toys.’

For those of you that like statistics, how about these:

  • App market size (value) in 2012 – $17.5 Billion, according to GetJar. This is huge, but even more amazing when you consider how many apps are free.
  • App downloads – 4.5 Billion in 2010, 21.6 Billion in 2013, says Gartner. Huge growth, and really underscores the GetJar forecast for the market value.

Recognising  this opportunity, there are expected to be over 10 million app developers by 2016, and we can expect a bewildering choice of, perhaps, a million different apps on each of the major operating systems/platforms as soon as 2014.

Of course, today, the vast majority of apps are for entertainment purposes: games, music, video, etc. But as tablets and smart-phones become increasingly accepted by business, this will change. We can see this starting already – on the iPhone, fully 65% of the top 100 apps are games, whereas on the iPad, this is down to 45%, with business, news and productivity apps showing marked increase on the tablet.

And this is the key behind the phenomenon. Businesses are realising that by allowing users to utilise their own smart-phones and tablets on the company network they’re saving enormous sums of money, both directly (users buying their own equipment) and indirectly (the lifecycle of corporate IT assets can be longer as these smart, mobile devices take some of the load).

What’s more, apps are taking us back to basics. Away from the massive, resource-intensive applications we’ve become used to – full of features that we don’t use, but which helped justify the upgrade (or even initial purchase price) – and towards small, focused apps that just do one thing, but do it well. A sort of RISC approach to software, as we’ve seen on processors.

In the next few years, look for company-owned “App Stores” to become the norm, providing users with a variety of tools to increase productivity by accessing company systems from their mobile devices. Reducing costs for the company and increasing productivity.

Is your business looking at how to take advantage of this next frontier?